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Cound - Earlsfield

Cound - Earlsfield
489 Garratt Lane
Earlsfield
London
SW18 4SN

Customer rating

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We are incredibly proud of our levels of repeat business. I am sure this is because we don’t
turn over staff like many agents which benefits us twofold – firstly, we can do the job better as
we have the experience to avoid pitfalls and iron out problems if they do arise, and secondly,
people know they can come back and deal with the same faces.
The majority of our other business comes through word of mouth recommendations which is
always pleasing as it reflects a satisfied customer. A customer who appreciated the service and
attention to detail the job warrants and we pride ourselves on providing.
Virtually all viewings are accompanied by an experienced and motivated member of staff with
the obvious benefits that entails in terms of managing purchasers’ expectations. All viewing
statistics and feedback are recorded on our estate agency software. Feedback will be as much
or as little as you require but will be from someone who has directly received the information
and has a great deal of experience in interpreting that information.
Once a viewing is done and an offer made, all subsequent negotiations are also carried out by
the same member of staff. This offers you peace of mind that one person is dealing with the
case and therefore avoiding miscommunications that may occur. We will keep you fully
informed throughout all stages of the process.
All this means that our agreed sales to completion statistics remain high avoiding the stress,
upset and expense that a fall-through brings. We cannot guarantee completed sales in all
cases but our success rate is considerably above the national average. 

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Estate Agents in Earlsfield

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